Happy Families - Security and Privacy

Pricing: Customers within New Zealand please select the New Zealand dollar option. Customers from everywhere else please select the USD option. Prices reflect the extra costs involved in regulatory and freight requirements for international destinations.

100% Security: We take your security when dealing with us very seriously. Our service provider uses SecureCard to ensure credit card information can't be read by anybody as it travels from your computer to ours. Your name, address and credit card number remain secure with us. Once we receive your order, your personal information is immediately isolated on a secure server.

Privacy Statement: At Honeybalm.com we want to make your shopping experience as safe, convenient and pleasurable as possible. So we take your privacy very seriously. The information which we receive from you is used to process orders and to provide you with an informative and efficient shopping service. The information remains with us. We do not sell or trade this information with anyone outside the Honeybalm.com family.

So What Information Do We Collect? How Do We Use It?: When you order from Honeybalm.com, we ask you for your e-mail address and we need to know your first and last names, your delivery address, your telephone number and your credit card information. From time to time we may e-mail you newsletters and special offers. If you do not want to receive this information, please advise us.

We welcome comment and queries from our customers and website users.

Email us at info@honeybalm.com

Freephone
From New Zealand 0800 44 66 39
From USA1866 585 4489 (EST 2pm - 10pm)
From Australia 1 - 800 - 981 - 215
Rest Of World +64 - 9 - 3615 244
Fax +64 - 9 - 3615 246

Freight of $11.00 is charged on all orders, except international honey orders of four or more 500g jars, which are charged at $15.95. US orders are sent USPS, New Zealand orders are sent overnight on NZ CourierPost and all other international orders are sent International Business Post. Mail delivery is generally 6 to 12 days.